JAKE'S CUISINE Privacy Policy
This privacy statement discloses the privacy practices for Jake's Cuisine, Organic Pet Foods, inc.
Because we want to demonstrate our commitment to your privacy, the company has agreed to disclose its information practices. Specifically, Jake's Cuisine wants to notify you of:
- What personally identifiable information of yours or third party personally identification is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Jake's Cuisine's control
- How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, you should contact Jake's Cuisine by sending email to privacy@jakescuisine.com.
Information Collection and Use
Jake's Cuisine is the sole owner of the information collected on this site. We
will not sell, share, or rent this information to others in ways different from
what is disclosed in this statement. Jake's Cuisine collects information from
our users at several different points on our web site.
Order
If you place an order from our site, we request information from the user on our
order forms. Here a user must provide contact information (like name and
shipping address) and financial information (like credit card number, expiration
date). This information is used for billing purposes and to fill customer's
orders. If we have trouble processing an order, this contact information is used
to get in touch with the user.
Sharing
We do not share any information about visitors to this web site with other
companies for any reason. We do not sell mailing lists and will not disclose
your personal information or email address. Our web development and hosting
partners may have limited access to information collected by this web site for
diagnostic and development purposes only.
We partner with other third party companies to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that Jake's Cuisine
is not responsible for the privacy practices of such other sites. We encourage
our users to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information collected by
this web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or
contests. Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping
address), and demographic information (such as your company's size or industry).
Contact information will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the use and
satisfaction of this site.
Security
This web site takes every precaution to protect our users' information. When
users submit sensitive information via the web site, your information is
protected both online and off-line.
We also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
If you have any questions about the security at our web site, you can send an email to privacy@jakescuisine.com.
Special Offers
We send all new members and customers a welcoming email to confirm their
decision to receive email from us. Established members will occasionally receive
information on products, services, special deals, and a newsletter. Out of
respect for the privacy of our users we present the option to not receive these
types of communications. Please see our choice and opt-out alternatives below.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code),
or if a user no longer desires our service, we will endeavor to provide a way to
correct, update or remove that user's personal data provided to us. This can be
done by contacting our Customer Service department.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information
used for purposes not directly related to our site at the point where we ask for
the information.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to the unwanted email with unsubscribe in the subject line, or by emailing us at privacy@jakescuisine.com. We intended to provide a method for club members to change their own opt-out selections online in the near future.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our
home page so our users are always aware of what information we collect, how we
use it, and under circumstances, if any, we disclose it. If at any point we
decide to use personally identifiable information in a manner different from
that stated at the time it was collected, we will notify users by way of an
email. Users will have a choice as to whether or not we use their information in
this different manner. We will use information in accordance with the privacy
policy under which the information was collected.
'
